Introduction:
These terms and conditions apply to the User who places booking order(s) for Renovate. Kindly read these terms and conditions carefully. By placing a product booking order with Renovate, it would be treated as a deemed acceptance to these terms and conditions. Renovate reserves all the rights to amend these terms and conditions at any time without giving prior notice. It is the responsibility of the User to have read the terms and conditions before placing the booking order.
Ordering Policy:
User who wish to place booking order may book via multiple channels:
- Call or whatsapp on Renovate’s contact
- engage and place booking order on Renovate’s facebook page / messenger
- Email at renvotepk@gmail.com with complete product and ordering person’s details (name, phone no. and delivery address)
- Shop online at https://renovate.pk/renovate.pk
Cancellation Policy:
Ordering person has the right to cancel the order or product delivery only in following cases:
- Advance amount for product or service has not been paid
- Order value is less than Rs 30,000
Delivery Policy:
Renovate operates on made to order model and usually takes 7 – 10 working days to manufacture and deliver the ordered product. However delivery may get delayed depending on the size of the order, pre-agreed terms and conditions and due to unforeseen circumstances. Renovate in any case doesn’t bear any claim or liability with respect to delivery delays.
Fitting Policy:
Renovate usually do not offer fitting services unless agreed upon by our representative. Fitting charges may be levied upon as per terms and conditions agreed upon before delivery. However, Renovate doesn’t bear any claim or liability with respect to fitting services extended.
Refund Policy:
Payment once made against product ordered delivered and accepted by the client on delivery will not be refunded under any circumstances.
No warranty:
No warranty, representation or guarantee, express or implied, is given by the CG Holdings Pvt. Ltd. in respect of the operation of the service.
Governing law:
These terms and conditions are governed by the laws of Pakistan and the competent courts at Pakistan shall have exclusive jurisdiction.
Variations to the Terms and Conditions:
Renovate reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website.