Terms and Conditions
These terms and conditions apply to the User who places booking order(s) for Renovate. Kindly read these terms and conditions carefully. By placing a product booking order with Renovate, it would be treated as a deemed acceptance to these terms and conditions. Renovate reserves all the rights to amend these terms and conditions at any time without giving prior notice. It is the responsibility of the User to have read the terms and conditions before placing the booking order.
User who wish to place booking order may book via multiple channels:
- Call or whatsapp on Renovate’s official no. 0300-4912703
- engage and place booking order on Renovate’s facebook/instagram page / messenger
- Email at email@example.com with complete product and ordering person’s details (name, phone no. and delivery address)
- Shop online at http://renovate.pk
We reserve the right to decline or cancel the order.
50% advance amount will be required on made on order products. Rest of the amount can be paid in cash / cheque / bank transfer / Pay Order on delivery. However remaining payments should be cleared before handing over the product to the client. Rates mentioned in the invoice are valid for 30days from invoice date. In case advance is not received within 30 days from invoice date, rates may change.
Credit/Debit Cards are accepted, however such payments will carry 2.5% additional charge.
Ordering person has the right to cancel the order or product delivery only when advance amount for product or service has not been paid otherwise cancellation charges will apply as follows:
- No cancellation charges will be applicable on ready made products if returned within 2 working days. Delivery Charges in anycase will be non-refundable.
- Cancellation Charges of 25% of order value or Rs 2,500 whichever is higher will be applicable on made to order standardized products
- No refund and no return on made to order customized products
Renovate operates on made to order model and usually takes 15 working days with 4-5 days margin to manufacture and deliver the ordered product. Delivery time starts from the day advance is received. However, delivery may get delayed depending on the size of the order, pre-agreed terms and conditions and due to unforeseen circumstances. Renovate in any case doesn’t bear any claim or liability with respect to delivery delays.
Renovate usually do not offer fitting services unless agreed upon by our representative. Fitting charges may be levied upon as per terms and conditions agreed upon before delivery. However, Renovate doesn’t bear any claim or liability with respect to fitting services extended.
Product can be returned within 2 working days from delivery; however, delivery and cancellation charges may apply, and rest of the amount will be refunded. After 2 working days post-delivery payment once made against product ordered, delivered, and accepted by the client will not be refunded under any circumstances.
No warranty, representation, or guarantee, express or implied, is given by the Renovate.pk. in respect of the product or operation of the service.
Variations to the Terms and Conditions:
Renovate reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website or on Invoices.